We ship most of the product on our site via Fedex or UPS Ground. Some products that we sell are over 150 lbs. and are too large to ship via Fedex or UPS. These items will ship via a Freight Carrier. All free shipping that is listed on the site will be Ground style shipping of basic freight with a tailgate lift for delivery.
We are currently unable to ship outside the United States. Free Shipping does not apply to Puerto Rico, Alaska, Hawaii or any location outside the *contiguous United States. If you would like to place an order to ship to one of these locations, please contact us for a shipping rate.
FedEx and UPS will not ship to PO, FPO, DPO or APO Box addresses. Please contact us for a USPS quote prior to placing an order if you must ship to this address type. Furniture can not be shipped to these locations.
If items arrived damaged please notify us within 3 days of accepting delivery of the damage. If the items arrive damage via a freight carrier, please note the damage on the bill of lading when accepting delivery. If the items are too damaged to accept, please refuse delivery.
*The contiguous United States are the 48 U.S. states on the continent of North America that are south of Canada and north of Mexico, and include the District of Columbia.