Most orders ship out within 1 to 3 business days of the order being placed. You will need to add the transit time, which for UPS or FEDEX Ground is typically 4 to 6 business days. We stock select Glenna Jean items, and those items will ship out within 1 business day and are referred to as "Quick Shippers". All other Glenna Jean products are made to order and can take up to 10 to 15 business days to ship and then 4 to 6 days for transit. You can look at the "Ships Within" time frame listed on each product to see the estimated time frame that item will ship in.

Here are the details to return or exchange your order;

You will be able to return products, with the exception of all Furniture, Special Pricing (we will confirm with you if you have special pricing), Clearance and Custom ordered products within 60 days of the date of purchase for a full refund. 

1. There will be no restocking fees, and we will pay for the amount of return shipping for the items being returned.
   1. If you have had your product longer than 60 days and wish to return it or exchange it, please contact us directly at support@babyauthority.com.
   2. We will accept exchanges for products up to 365 days from the date of purchase.   
2. Products that are eligible for exchange or return must be in the original condition.  Baby Authority has the right to determine if the product is in the original condition. 
3. If you choose to exchange for a more expensive product, the price difference will be owed. 
4. If you choose to exchange for a product that is of lesser value, there will be no price difference refunded.
5. There will be no shipping charge for exchanging the product and there will be no restocking fee.
   1. All original packaging must be intact, otherwise additional charges may apply.  
   2. We do not accept returns or exchanges of any products that fall under the furniture categories, that are special pricing (we will confirm with you if you have special pricing), clearance or that are considered custom orders such as letters or monogrammed bedding.

There have been some safety concerns about bumpers in recent years. When used properly, bumper pads should be perfectly safe, but you can help guard against accidents or injury with the following tips:

• Make sure that bumper pads are tightly secured to the crib so that they don’t fall over on the child.
• Make sure that the ties are long enough to be functional, but not so long as to pose a strangulation risk.
• Remove bumper pads when your child begins to stand so they can't be used as steps.

Washable sheets and skirts can be laundered just like any other item. Most manufacturers provide slip covers for items like bumpers, making them easy to launder as well.

The makers of Scotchgard (3M) do not list crib bedding as a recommended material to use this product on. However, most manufacturers make is easy to launder crib bedding because of natural fabrics and slip-covered bumpers.

Pillows and stuffed animals, especially those that are particularly soft and fluffy are not recommended in crib bedding due to the risk of suffocation.

There are some fabrics available that are treated with this liquid-repelling agent. However, the manufacturer does not list crib bedding as a recommended material to be treated.

This should be at the parents' discretion, but be sure that any appliqués are tightly secured and have no loose threads. Parents may want to consider removing appliqués when the child is old enough to be able to tear them off.

Crib mattresses should fit exactly in order to prevent gaps between the mattress and crib where body parts could become stuck. The general rule is that if you can fit two fingers or more in between the mattress and crib, your mattress is not a good enough fit.

Cotton thread is preferred with cotton fabrics because it easily adjusts with the material, is strong and durable and made from all natural fibers. Nylon thread is not colorfast and may become brittle through washings.

The rule is the higher the thread count, the better quality the sheet (such as durability and softness). However, many parents feel that it is impractical to purchase the highest thread count possible for everyday bedding. In general, the most important aspects are a trust of the manufacturer and the type of material.

Natural fabrics, like cotton, are the best choice for baby bedding. This type of material is typically less likely to cause irritation or allergies, is very soft and can be found in very high qualities.

If the tags are likely to wear and produce loose thread, have sharp edges or pose any other potential threat, you should remove them. However, if the tags are not within reach of your baby you may want to keep them for material information and washing instructions.

The Juvenile Products Manufacturers Association (JPMA) is an organization that has been recognized for enhancing the safety of children's products. The JPMA works with government officials, consumer groups, and industry leaders on programs to educate consumers on the safe selection and use of juvenile products.

Slats should be no more than 2 3/8 inches apart. Widley spaced slats can trap an infant's head. Fortunately, there are regulations on cribs sold in the United States and Canada that prevent manufacturers from making cribs with too wide of slats.

Ideally, there shouldn't be anything in the crib when your baby is left alone. The fewer things present, the less the risk of injury. This is especially relevant to large, fluffy items such as stuffed animals or soft pillows. These type of items offer the most risk of suffocation should your child's face become pressed against them while they are sleeping. Any small object that could poke an eye or become lodged in the throat should be removed as well.

"Green" can take on many meanings, but typically it refers to products that are produced with environmentally-friendly materials and or methods. In terms of furniture, "green" usually means made with sustainable, renewable materials with a less harmful impact on the earth. "Green" furniture is appealing to many parents because it's more natural which is often seen as healthier for their children.

Buying organic crib bedding is a great way to incorporate the values of environmentally conscience parents into their children's lives. There may be health advantages also as many people believe that organic bedding has fewer contaminants, allergens or other potentially harmful or irritant components.

This depends on the manufacturer, but typically a set will include a bottom fitted sheet, bumper, and skirt. Some manufacturers might add an additional sheet, matching blanket, or other accessory as part of their set.

Most parents, experts and product manufacturers find top sheets to be unnecessary for infants. Most babies sleep wrapped in a blanket or sleeper and often do not need a top sheet until they are much older.

Mobiles are perfectly safe if secured properly and out of the infants reach. Experts recommend removing mobiles when your baby is 5 months old or begins to push up on his or her hands and knees (whichever comes first). Their ability to reach the mobile or any hanging crib toy may result in injury.